Welcome to Fuel Cycle! Fuel Cycle Academy Express: Full-Service Community Essentials is a condensed training module for new users of communities that have already completed Fuel Cycle implementation and leverage Fuel Cycle's audience experience and research services for community research execution.
1. Overview & Navigation | 08:38
Fuel Cycle Capabilities Overview: Here is a quick overview of the Fuel Cycle platform's research and reporting capabilities. Launch quantitative studies like surveys and qualitative studies like text-based discussions, diary studies, live chats, usability delta tests, and more all to your custom audience.
General Navigation: This video describes the general navigation features available in your Fuel Cycle Community Moderator system. Check out the video below for a complete breakdown of all the different sections you can navigate around, and get a good understanding of how everything works.
2. Activity Essentials | 16:32
Survey Activities enable members to participate in surveys and earn rewards in your Fuel Cycle community.
Discussion Activities are used for community engagement and gaining asynchronous qualitative insights from your members.
Quantitative Reporting: Survey activities launched through your Fuel Cycle community will automatically generate customizable, shareable Quantitative Reports to show the results of your study.
Qualitative Reporting: Discussions launched through the Research Engine will automatically generate customizable, shareable qualitative reports. These reports include verbatim responses from your member comments and an AI-generated summary of the study. Here is our full Help Center article on the topic.
3. Member Data & Profiling | 9:00
P2 Engine Overview: The P2 Engine is a Fuel Cycle feature that gathers your members' most current profile information from multiple sources. This feature enables you to consolidate various sources into a single profile field called a Profile Point. This ensures that the most up-to-date and relevant answer is utilized in exports, dynamic grouping logic, cross-tabs, and embedded data.
Groups Overview: Create groups of members to target specific studies and communications to specific subsets of your community audience.